Shipping policy
Shipping Policy
This Shipping Policy explains how Prime Outlet processes and ships orders.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may increase during high-demand periods, holidays, or promotional events.
Shipping Methods
Prime Outlet works with trusted international carriers to deliver orders safely and efficiently.
Shipping options may vary depending on the destination country.
Estimated Delivery Times
Estimated delivery times are:
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United Kingdom / Europe: 5–12 business days
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North America: 7–15 business days
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International orders: 7–20 business days
Delivery times are estimates and may vary depending on customs processing or carrier delays.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 2–5 days to appear after shipment.
International Shipping
Prime Outlet ships to many countries worldwide.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Delivery Issues
If you experience any problems with delivery, such as:
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Package marked as delivered but not received
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Damaged items
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Lost packages
Please contact our support team immediately so we can investigate the issue.
Contact
For shipping questions or assistance, please contact: